The Service We Give
Charter Chambers Approach
- Integrity – To act with honesty and integrity without compromising the truth
- Quality – Giving the best and unmatched results for all-around satisfaction
- Accountability – Responsibility for our actions that influence the lives of our clients and colleagues
- Service Excellence – Giving a world-class service and achieving excellence
- Diversity – Respecting the diversity and giving the best of the composition
- Empowerment – Empowering individuals initiative and to give the best
- Respect – Giving due respect to self and others and maintain the environment of teamwork and growth
Giving us feedback
Feedback on our services
We regularly seek your feedback on the quality of Charter’s service. We may invite you to provide us with feedback on your experience working with us and we will supply you with the appropriate feedback forms for this purpose.
Making a Complaint
We welcome the opportunity to make amends and we constantly strive to improve our clients’ experiences of Charter. You can also always raise any concern directly with Ian Payn, Chambers Director or download a copy of our Complaints Policy.
We specialise in:
Charter Chambers is one of the country’s leading chambers for criminal law. Our reputation is founded on our experience across the full spectrum of cases. Charter Chambers is renowned for the exceptional quality of our advocacy and strategic advisory guidance.
Professional Discipline & Regulatory Law
Professional Discipline hearings and investigations have become increasingly complex and varied. Charter Chambers is ideally placed to provide experienced advice and representation in these areas.
Fraud & Business Crime
Charter Chambers has long been one of the country’s leading criminal specialist sets in the complex fields of fraud, corporate crime, bribery, corruption, insider dealing, money laundering, revenue frauds & MTIC and cartels.
“Charter Chambers is one of the most prestigious, dedicated and specialised barristers chambers in the London set. We excel in our specialist practice areas whilst delivering meticulous and tenacious advocacy for our clients at the highest level”
– Nicholas Rhodes QC (Head of Chambers)
Charter and Compliance
Code of Conduct
The members of Charter are barristers trading as sole practitioners and are registered with the Bar Standards Board of England and Wales. They are governed by the Bar Standards Board’s Code of Conduct available here.
The terms on which the barristers offer their services are set out in Annex G1 and G2 to the Code of Conduct and can be viewed here.
Part 408.2 (p) of this Code of Conduct states that a summary of the Diversity Data submitted by the Members of the Workforce be published on chambers’ website by 31st December 2012 and thereafter every three years. the latest summary can be found by clicking here.
Professional Liability Insurance All barristers have professional liability insurance provided by the Bar Mutual Fund Limited. The minimum cover which barristers must have is £500,000. Territorial coverage is worldwide, subject to the terms of cover of the Bar Mutual, which may be accessed here. The postal address of the Bar Mutual Management Company is 90 Fenchurch Street, London, EC3M 4ST.
As of 31 January 2013 the standard default terms on which barristers have offered their services for many years have been withdrawn by the Bar Standards Board. These have been replaced by The (new) Standard Contractual Terms for the Supply of Legal Services by Barristers to Authorised Persons 2012.
The new Standard Contractual Terms will be adopted by all Charter barristers in respect of all new instructions and continuing matters in which members have previously been instructed where services are supplied to or at the request of any authorised persons, (solicitors or other persons authorised and regulated by the Law Society or the SRA).
Details of the new Standard Contract Terms can be found here.